A few colors of the original CRB - Porcelaine, White, and Black (in the US, Canada has white) - are on the website, at full price. The fabric is not-so-helpfully described as Light Luon
or Lycra. Come on web designers, don't be lazy - break out which color is which fabric or you're just going to eat a bunch of returns. Most people are
not fans of the lycra CRBs. There are still a bunch of CRBs in WMTM, too. Not sure why these aren't there, also.
14 comments:
They've been there for a while in those three colors at full price.
I ordered a bunch of CRBs from WMTM and was frustrated/surprised that some were light luon/Lycra (92% nylon and 8% lycra) and some were Luxtreme (87% nylon and 13% Lycra). The Luxtreme CRB is basically a different product and I have seen them listed separately in full-price, so I am confused why the listed them all together online here. Also, there was no note when toggling between colors online that indicated there were Luxtreme versions. So, it appeared that I was ordering only light luon/Lycra versions, as listed in the fabric content section.
The light luon colors I received were bourdeax drama, bob bon, and pink lemonade. The Luxtreme versions were kayak blue, gator green, and naval blue. I ordered a few other colors in additional shipments, so now I feel like I am playing CRB roulette with what I will get.
Amy, it's really roulette because I got the Kayak Blue CRB a few months ago and it was Luon. It seems they made both. Very odd.
And yes, I am sick of the weak descriptions on the website. The pants don't even list the length unless it's part of their name.
Other people have said they will accept returns of the luxtreme ones
I was checking for new CRBs for a while and I feel like the black and white at least have disappeared, then showed up again. I suppose if all the sizes sold out that's why they were gone.
I also just got a porcelaine one on md in store. It seems odd that they would put it under new, on the site, when they put so many other colours (including blues) on wmtm.
Has anyone had any luck returning WMTM CRBs that unexpectedly arrived in luxtreme via online customer service? I read on Lulumum that some stores will take them back but my nearest store is a bit of a hike. So far my gator green and sprinkler CRBs were luxtreme and I still have a few more on the way so I'm waiting to contact them until they've all arrived. The bordeaux drama, jet set blue, and regal plum CRBs I also received are all luon light so they're keepers.
The sprinkler crb that I ordered was Luon...wore it today and loved it. I ordered 2 naval blue ones and they were luxtreme. I took them to the store and they returned with no questions asked.
I contacted lululmeon via chat about my luxtreme CRB and they refunded be but let me keep it!
anon @ 11:16am - i was able to return my luxtreme CRBs. interesting you said that your regal plum CRB isnt luxtreme bc mine was, and i returned it and got store credit. i didnt have any experience with online CS though, but im sure if you explain to them what happened, they will be able to gice you either a refund or store credit. meber hurts to try! good luck!
I returned my Naval Blue today at my local store. I kindly showed them the screenshots I took of the description and that it was false advertising. They let me swap it out for another CRB but of course it's the new style that I'm not nearly as fond of. I had to pay the difference in price but I was just happy they took it. The store was super busy and I'm sure if would I asked for a gift card for the $29 they would have done it, but I took the swap so I could be done with it :)
Legally they have to take it back because they sold you misrepresented goods
Yeah this is really annoying. I need inseam length, especially on sweat pants. Or at least tell us how tall the models are- the sweat pants look stupid on all of them, and I'm 5'9" so I don't even bother ordering anything that isn't a legging unless it's in a tall.
I got 2 luxtreme crbs, returned them at my local store for a full refund, no problem.
I ordered 3 CRBs from WMTM and 2 of them were Luxtreme (Kayak and Navy, Menthol was light luon - not OG quality but acceptable).
Brought them into my nearest store (NYC) and was refunded to my credit card with little fuss. Got the impression I wasn't the first person to make a return for this reason.
Post a Comment