THis is the first picture I have seen of a surge neck warmer. I ordered it twice and they instead sent the mini check picque. I was so mad the second time they gave me a refund and told me to keep the neck warmer! They blamed it on a computer hiccup and warehouse communication problem. I wonder if we'll see it in the upload tomorrow.
For the love of all things lulu. WHY can't the freaking stripes match up??!! Seriously. This makes me crazy. I'm going to start saying something every time I go to the store. You know, since they are always "eager to hear feedback" ;)
Anon 9:38AM, the EXACT same thing happened to me! But I wasn't offered a refund. GEC basically told me that if I wanted a gift card, I had to supply them with 6 pieces of personal information, my first born child, and a vial of blood before they sent me a return shipping label. Then if I shipped the pique neckwarmer back then I'd get a gift card. NICE. I tried to leave a review on the Lulu site documenting this issue(minus the details about firstborn, blood, etc.) THREE times but Lulu wouldn't post it. I think I'm entitled to share my experience.
Anon at 9:38 -- same here! Ordered the surge neck warmer twice, only to get the grey one both times, and the GEC let me keep it for free the second time because I was so annoyed. BUT I want the surge one for heaven's sake. I keep waiting (impatiently) for it to show back up online or in stores.
8 comments:
THis is the first picture I have seen of a surge neck warmer. I ordered it twice and they instead sent the mini check picque. I was so mad the second time they gave me a refund and told me to keep the neck warmer! They blamed it on a computer hiccup and warehouse communication problem. I wonder if we'll see it in the upload tomorrow.
I work in a jail.... this looks exactly like a prison stripe!! so it's an easy pass for me .... haha
For the love of all things lulu. WHY can't the freaking stripes match up??!! Seriously. This makes me crazy. I'm going to start saying something every time I go to the store. You know, since they are always "eager to hear feedback" ;)
OMG! Yes! Anonymous @9:41.I was thinking the same thing....my first thought was "Jailbreak Base Runner LS". LOL!
Anon 9:38AM, the EXACT same thing happened to me! But I wasn't offered a refund. GEC basically told me that if I wanted a gift card, I had to supply them with 6 pieces of personal information, my first born child, and a vial of blood before they sent me a return shipping label. Then if I shipped the pique neckwarmer back then I'd get a gift card. NICE.
I tried to leave a review on the Lulu site documenting this issue(minus the details about firstborn, blood, etc.) THREE times but Lulu wouldn't post it. I think I'm entitled to share my experience.
Anon at 9:38 -- same here! Ordered the surge neck warmer twice, only to get the grey one both times, and the GEC let me keep it for free the second time because I was so annoyed. BUT I want the surge one for heaven's sake. I keep waiting (impatiently) for it to show back up online or in stores.
She looks like the Hamburglar (the McDonald's character) in those stripes.
I still love the Black and White..
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