If I just got something from the online store that was moved into the loot section of the website can I return it at full price at the store? (then going to order the loot price version).
You're lucky if they did a price adjustment for you! I once ordered multiple colours of one item and 3 days later the price of it was marked down from $72 to $38. (This was a men's item). It wasn't put it into loot, just a simple mark down. When I emailed for a price adjustment I was told I was out of luck. They told me the reason for the markdown was because of the fabric quality. This made me boycott for a solid month... But I always come back!!
Im sure there will be a late upload. They will make us think its not coming and then post the new stuff. Last year the upload occurred Wednesday before Thanksgiving.
Anonymous 7:19 you're right! No price adjustment but I can return it to the store for the $52 and then reorder the $39. That's kind of stupid, if I'm just going to get it for that price anyways why not just refund me that $13?
Online store FAQ says no price adjustments. I just bought the warrior II hot shorts full price and now they are on sale $48 to $34. I would return and reorder, but it will only save $8 after I pay to have the old ones sent back. Oh, we'll.
Most stores will do that for you. I can remember as a kid we didn't have much money and if ever something went on sale within 2 weeks of my mom buying it she would bring the receipt back in to the store and request an adjustment and she was never refused (of course these weren't lululemon like shops).
I see they added the Off The Mat jacket back in the jacket section with an 'Out of stock' tab and no sizes. I've watched since it was added (today) and no sizes were ever available. What do you think is up with that? I know they have done that before with vests that sold out. What I'm thinking is they are adding popular sold out items just to puff up the website with non-staples to showcase other items during high shopping traffic times. Kind of ticks me off this time because I wanted that jacket and it sold out and my local stores did not receive it. Now it's like they are flaunting something that can't be purchased. Or the IT dept is just incompetent. I know I'm ranting but these tactics frustrate me to no end.
This is neither here nor there, but in a chat I had with GEC just now, the educator seemd to think the new upload would be Thursday as usual. That being said, I am still checking today and tomorrow just case!
I just chatted with one too because I'm frustrated with the off the mat jacket plus there are other restocked but 'out of stock' items and I was told to check back in an hour. Hmmmm
Anon 10:10 my experience has been no. They always tell me the stores are totally independent of the website. It is so annoying. If you are going to mark down an item just mark it down already. Otherwise don't make me run store to store. Worse yet, the M/Ds vary from store to store. I found a swifty LS on MD at one store, but they were out of my size. The girl offered to call another store for me and even had them hold it...but when I went to get it it was full price. They said they didn't mark any of them down. Just a ploy to make us run around chasing these items...and usually it works. But it doesn't do much for me on a customer service level.
I bought the Dignity Bra in black at Madison Store, but the Royalty Blue (also in Markdown) was sold out in my size. So I went to the Upper West Side store, and they had the same Dignity Bra in Royalty in my size but at full price. I was surprised and asked about the same bra in the same colour being in markdown in the Madison Ave. store. They just said, each store decided its owns markdowns, depending on how good the items were selling, and that this bra in that Royaty colour was a good seller. I had to get it at full price.
Had my basket full of things - couldn't get it to accept my address, did the help chat, they couldn't help, they sent me to the phone, by then the items I wanted weren't available anymore. Silly lululemon - when will they get things better?
i am from toronto canada and i have the same experience with price adjustments and sales. No price adjustments ever! and different stores mark down different products, and stores will not price match other stores! very frustrating.
It seems really unfair they'd do an upload on our Thanksgiving but I am going to be checking the website a lot for the next few days to be on the safe side. If I see any new uploads I'll post.
Weird that the Run: For Your Life tank is marked down to $49 on the WMTM online but at my local store they're all marked down to $19. I wish it was a product I'd liked!
34 comments:
Is there going to be an upload today for "whats New"
Any news of an upload of new stuff today??
YAY!! Rocksteady is on markdown!!!
If I just got something from the online store that was moved into the loot section of the website can I return it at full price at the store? (then going to order the loot price version).
Kristina, call GEC & get a price adjustment. They did that for me before.
Awesome, thank you!
Are we sure there's going to be an upload today?
You're lucky if they did a price adjustment for you! I once ordered multiple colours of one item and 3 days later the price of it was marked down from $72 to $38. (This was a men's item). It wasn't put it into loot, just a simple mark down. When I emailed for a price adjustment I was told I was out of luck. They told me the reason for the markdown was because of the fabric quality. This made me boycott for a solid month... But I always come back!!
Im sure there will be a late upload. They will make us think its not coming and then post the new stuff. Last year the upload occurred Wednesday before Thanksgiving.
Anonymous 7:19 you're right! No price adjustment but I can return it to the store for the $52 and then reorder the $39. That's kind of stupid, if I'm just going to get it for that price anyways why not just refund me that $13?
Online store FAQ says no price adjustments. I just bought the warrior II hot shorts full price and now they are on sale $48 to $34. I would return and reorder, but it will only save $8 after I pay to have the old ones sent back. Oh, we'll.
I ordered a jacket in 2008 that went into loot the next day, so I called & they said absolutely, no problem & adjusted the price immediately.
Ah the good old days before the greed...
Most stores will do that for you. I can remember as a kid we didn't have much money and if ever something went on sale within 2 weeks of my mom buying it she would bring the receipt back in to the store and request an adjustment and she was never refused (of course these weren't lululemon like shops).
I hope there is an upload today! Come on lulu, we're waiting :)
P.S. Please add lots of Paris Pink stuff today.
I see they added the Off The Mat jacket back in the jacket section with an 'Out of stock' tab and no sizes. I've watched since it was added (today) and no sizes were ever available. What do you think is up with that? I know they have done that before with vests that sold out. What I'm thinking is they are adding popular sold out items just to puff up the website with non-staples to showcase other items during high shopping traffic times. Kind of ticks me off this time because I wanted that jacket and it sold out and my local stores did not receive it. Now it's like they are flaunting something that can't be purchased. Or the IT dept is just incompetent. I know I'm ranting but these tactics frustrate me to no end.
This is neither here nor there, but in a chat I had with GEC just now, the educator seemd to think the new upload would be Thursday as usual. That being said, I am still checking today and tomorrow just case!
I just chatted with one too because I'm frustrated with the off the mat jacket plus there are other restocked but 'out of stock' items and I was told to check back in an hour. Hmmmm
If it's 'we made too much' online, does that mean the stores will sell it at that price too?
Not always but they will usually honor the price if you ask
Thank you Anon 10:16!
Crud. They just pulled all of the new stuff off of the website. I just dont get it.
How long was the new stuff on for?
Anon 10:10 my experience has been no. They always tell me the stores are totally independent of the website. It is so annoying. If you are going to mark down an item just mark it down already. Otherwise don't make me run store to store. Worse yet, the M/Ds vary from store to store. I found a swifty LS on MD at one store, but they were out of my size. The girl offered to call another store for me and even had them hold it...but when I went to get it it was full price. They said they didn't mark any of them down. Just a ploy to make us run around chasing these items...and usually it works. But it doesn't do much for me on a customer service level.
Same experience here as Anon 11:18
I bought the Dignity Bra in black at Madison Store, but the Royalty Blue (also in Markdown) was sold out in my size. So I went to the Upper West Side store, and they had the same Dignity Bra in Royalty in my size but at full price. I was surprised and asked about the same bra in the same colour being in markdown in the Madison Ave. store. They just said, each store decided its owns markdowns, depending on how good the items were selling, and that this bra in that Royaty colour was a good seller. I had to get it at full price.
Lululemon just updated a Facebook post and said upload will be on Thursday... We can all stop hitting refresh now :)
Anon 12:37 thank you for letting us know. I can now finally go to bed. I'm in Europe and for me is already past 10pm.
Thanks for the update. :)
Does anyone know if the heathered black power y in loot is luxtreme? Is says luon, but i seem to recall it being luxtreme when it was not in loot?
Had my basket full of things - couldn't get it to accept my address, did the help chat, they couldn't help, they sent me to the phone, by then the items I wanted weren't available anymore. Silly lululemon - when will they get things better?
i am from toronto canada and i have the same experience with price adjustments and sales. No price adjustments ever! and different stores mark down different products, and stores will not price match other stores! very frustrating.
i thought the heathered black power y was also luxtreme..hmm. Does anyone know?
It seems really unfair they'd do an upload on our Thanksgiving but I am going to be checking the website a lot for the next few days to be on the safe side. If I see any new uploads I'll post.
Does the Define Jacket ever go on sale?
Weird that the Run: For Your Life tank is marked down to $49 on the WMTM online but at my local store they're all marked down to $19. I wish it was a product I'd liked!
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