Tuesday, October 14, 2014

Upload! (Checkout Hell!)

lululemon free to be wild bra grape

lululemon grape free to be wild bra
I was going to write a very scathing post about the horror show that was the upload check out but it turns out I am now getting two FTBW bras.  I got stuck in order processing spinning wheel hell. After you hit Complete My Order too many times apparently you get this useless message, even though all my information was fully populated.


lululemon error message

I never got an order confirmation screen but when I checked my email it shows two of my order attempts went through.


whambulance


Anyway, enough whining, back to the upload:

lululemon coco pique forme jacket
A Coco Pique Forme jacket exists after all! Only Canada got this. I hope this is coming to the US next week. I will be on the hunt for it and I hope the website is fixed by next week.

lululemon rocky road forme jacket
Canada also got a Rocky Road print Forme.

lululemon deep coal forme jacket
It turns out that Heathered gray Forme is Heathered Deep Coal. This was also a Canada-only item.



lululemon long and short of it jacket
Meanwhile, the US got this beauty - the Long and Short of It Jacket.

lululemon torque tank

lululemon torque tank back
And we both got this bizarre tank - the Torque tank - with pre-twisted seams. Awesome.

lululemon atman pant
We also got these interesting practice cotton pants - the Atman pant.

lululemon race your pace coco pique

lululemon race your pace fuel green
On the bright side, two cute new colors in the Race Your Pace Half Zip were uploaded. I am tempted to try the Black/Pique to see if the forearm seams are as irritating in this as they were in the other version I tried on.

lululemon fuel green wunder under crop
Reversible Fuel Green Wunder Under Crops - US only.

lululemon rugged blue turn around tight
Heathered Rugged Blue Turn Around Tight - US

lululemon black grape wunder under pant luon
Black Grape luon Wunder Under Pant - Canada

lululemon wheezy check berry yum yum pace setter skirt
Wheezy Check Berry Yum Yum Pace Setter skirt - Canada.

Black Grape DSPs - Canada

Fuel Green Coco Pique Wunder Under Pant


Did you [try to] order anything? 





108 comments:

Anonymous said...

Checkout hell is an understatement..on the phone right now cancelling one of my 2 orders that went through..erroneously. Very, very frustrating! Why can't Lulu just release items as they come instead of doing this massive dump when they obviously are not prepared on the IT side to handle the load? This company frustrates the hell out of me, argh! I got one of the heathered green fuel scubas and the reversible wunder unders. Everything else can wait until I get desperate...

Anonymous said...

Sorry to hear you guys had trouble. It was quiet in Canada, no problem checkout with 2 sizes of grape/ bumble berry bra. I have one in black CAMO and can't say I love it that much, but I am in the minority and hoping that a new color combo changes my opinion about it. The rest wasn't too tempting. Also, out of principle, I still don't buy any price hiked lulus. Going strong so far:)

Anonymous said...

The same thing happened to me with the FTBW--except I did not get a confirmation from lulu, just one from paypal. It wouldn't bother me not to be able to get one if all the others were bought by people who planned to wear them. But I'm sure many were purchased by resellers.

Anonymous said...

I had a hard time with the website so I went to the app. Super quick, no problems. Got one of each of the new FTBW bras, that may be a problem ;)

Anonymous said...

This was the worst upload ever. I'm so frustrated. I tried to check out for well over 20 minutes. Now the whole website is locked up. I can't even view my cart. I never got confirmation for any of the orders I tried to place. But I did get an email from paypal saying I'd authorized a payment. Chances are none of them go through and I still get charged.

Jiji said...

I am sick to my stomach for the time I wasted in trying to get my order (yeah, and that purple color sold out in my size) through for the FTBW bra. I don't know yet if my order went through, but it seems as though doing it the paypal route might have helped. I did get an authorization email from paypal.

I'm so disgusted I don't even want to look at LLL website right now for other new uploads. It's insane!!!

Anonymous said...

UGH I cannot check out!! So many errors and I want the Free to be Wild Bra in black! its already selling out. so upset...

Partial to Pink said...

Nothing for me. No Flaming Tomato WUC for the US... boo! I like the Black Grape WUP. If the Fuel Green WUC were regular and not reversible, I'd totally buy them. I can't do reversible. They're suffocating.

Anonymous said...

I didn't get anything even though I tried to click order a ton.. ; / I am bummed. Lululemon fail

Anonymous said...

same thing here. i tried to buy two ftbw bras since my size sold out soooo fast and i kept getting the processing wheel of fortune. my paypal payments went through twice, but i never received an order confirmation :(

Anonymous said...

Funny post LLA.

I didn't order anything but darn it, I do want that FTBW bra in the purple. I do not care for the other new versions. I'll have to check the stores in my area. I presume these sold out instantly on the Canadian side? Since at 9:19 ET, they are no where to be seen (and I see on the US side they are going quickly).

TheFit.co on Instagram said...

The long and the short of it! haha! Sorry, looks like you got the short end of the stick, and sorry about the bad joke...couldn't resist! Canada got the fuel green reversible wunder unders a while ago, I tried them on, they are nice and thick. I didn't buy because I really wanted a fatigue green crop which I ordered tonight, along with the black swan Atman crop, and front and centre tank from WMTM. Did not need to spend more money but haven't seen anything I liked in a while and needed crops...sigh..

Anonymous said...

Lost my cart with a server error. The FTWB bra I ordered is gone. Same here - got the paypal message but no Lululemon message. So that means nothing. Hope I don't get charged either... Oh Lululemon. Why are you so irritating but why do I still continue to spend all my $ on you?

Anonymous said...

I ordered the new singlet. My order seem to have gone through okay.

Anonymous said...

Stupid processing wheel of doom!
I got an order confirmation for the FTBW grape and was shocked...I guess my spastic clicking worked. I tried the app, safari, chrome. Nothing was working so I gave up and saw the size sell out then I got an email! Hopefully it doesn't get cancelled :) I did snag the toothpaste and hyperstripe in my store this morning. Was hoping to get the black one too but out of all the frustration with grape and me contemplating getting it, it sold out in my size.

Anonymous said...

I'll write the scathing review for you - Lulu- get your $hit together.

As a result of their ineptness - I ordered nothing and it's just as well.

Anonymous said...

what's that saying?
"...over it."

Anonymous said...

WHAT A JOKE!!!!!!!!!! My cart said the FTBW were final sale and I was afraid of sizing/back fat/spillage so I didn't order. AGONY!!!!!!!

Anonymous said...

Missed out on those beautiful black grape (?) cotton roll down pants. My size was sold out within 10 minutes of the upload...or maybe there were no 12s online? I haven't been able to get a pair of the cotton roll down pants so far (not interested in black or light grey) this season...wish Lulu would make more 12s.

I did pick up the dance studio pants in black grape and the coco pique healthy heart pullover :)

Sorry to hear about your checkout nightmare...this is the gong show we have bee experiencing in Canada for more than 6 months...I guess I'll have to try that Lulu app next week. I wish they would focus on the website before trying to roll out new technology.

ellerlashanda said...

CHECKOUT HELL IS RIGHT!!!!!!!!!!!!

I was on the website as soon as they released the bras. I hurried up and put several bras in my cart in case they sold out. I hit the purchase button about 4:21PM and it kept spinning. I went to my app on my phone and it did the same. Then the website crashed all together. I spent an hour trying to get it all together until I got a text message saying that my credit card had been charged and I got an order confirmation from lululemon! I got my purple FTBW! I was elated!!!!!! I also got the ones I got for my cousin and sisters for Christmas.

I hope this is not a repeat of the beachscape debacle back in the spring where people had their orders canceled! Fingers crossed!

Anonymous said...

I also had a terrible experience with checkout tonight. Same issues that everyone has mentioned. I received a random order confirmation email at some point during the hellish process. Judging by the time stamp on the email, I was still on the site trying to get an order to go through for at least 20 minutes after the email was sent. Who knows, I may get more than bra...or none at all. All of this hype over a bra?! I'm kind of ashamed of myself for wasting so much time on it.

I just bought the coco pique bahkti yoga jacket in my local store. It's gorgeous, but I'll be taking it back and hope I can score a forme when it comes to the US. After that, I'm swearing off stalking the uploads until Black Friday.

Anonymous said...

i was at a birthday party and missed all the fun. ooh! i like the Coco Pique Forme! i'm the one who picked up the Bahkti, but i may hold off wearing it until I can check out the Forme. love it!

and i love those Black Grape WUs. Canada got some great stuff this week!

Anonymous said...

I ordered in the US around 8:30 EST, and had zero issues checking out. Maybe because I went through Paypal?

I picked up a FTBW in black, even through the black/ghost, and rocky road was still available in my size. I like the grape, but not sure I would've gotten it since black just seems more versatile. Of course that may be my mind thinking logically after the fact!

Reyna Famy said...

LOL! Tried to order on my computer, on iphone, on the app, and then through someone over the phone. Rep told me to wait 30 minutes and if that didn't work call again in an hour. Had 4 ftbw bras in my cart and it wouldn't go! Now I'm sure it'll be all sold out. Lol. Guess we have to wait the next season for them! Oh the struggle is real lol. Lulu anonymous anyone?

Anonymous said...

I tried buying one single black free to be wild bra at 4:20. They system said it timed out and couldn't be completed. 40 minutes later I got an email confirmation, 10 minutes later I got another, and 15 minutes later I got another... I now have 3 charges on my credit card and three order confirmations for one bra. Educator says the whole system is down and she can't even look my orders up, and try calling back tomorrow. This is ridiculous!

Anonymous said...

As of 655 all the FTBW's are sold out except the striped in a 2... good thing i got mine in store today!!

Anonymous said...

My strategy - I knew I was going to be on my phone at upload time, so I pre-logged in. The What's New stuff didn't refresh at the upload time, so I opted to go directly to the tops/bras section and got two FTBW bras (black and the grape/bb) into my cart and checked out immediately. No issues, probably because it was super early.
Waiting for a Black grape Bhatki or Forme jacket now.....

Anonymous said...

Add me to the list of the super frustrated who spend time and effort watching the stupid #4*(#&$ processing wheel. I must have hit process a dozen times and I *did* get an order confirm for ONE but am now worried I will SIXTEEN OTHER CONFIRMS. Even now, two hours after upload, I finally calmed down enough to try and look at other items (my first attempts were for the FTB Wild bra), and IT STILL won't load. I called GE and they told me they only see one order and NOT TO WORRY about multiple orders but for some reason I am not convinced. Seriously, this is absurd. How can they not have functioning website? It's not like this is the first time a webstore has been tried! This is the kind of stuff that drives people away!!! UGH. I want to DETOX FROM LULU. SO MAD. >:(

shannon o'malley said...

I had to change devices because I was getting the dreaded spinning wheel. I did get my coco Skinny Grooves and the grape Wills that I really wanted, so I'm happy! Are there new coco pique Skinny Wills out??! I thought I saw a pic so I was watching for those as well ---

LuluAddict said...

Yeah, I tried switching browsers, going into private browsing mode, and using the app on my phone. I have emails showing an order went through at 4:22 and another at 4:47 but I don't know which method had success.

Ana said...

It is somewhat comforting to know I'm not alone in my experience. Received the paypal authorisation emails twice (I checked out twice) but no order confirmation from LLL. It is really shocking that a proper company like LLL does not have the IT capabilities to support the traffic! Tons of other online shops does so much better at making sure that their servers are able to handle the load. It seems like LLL is just being stingy! *end rant*

Anonymous said...

I finally got through to an educator after trying for over and hour to order a free to be wild bra. Although the paypal confirmation came through, my order did not. They were all sold out by the time I talked to an actual person. What a bummer, to be there right when the upload happens and not even be able to buy one bra. Either they sold only 100 bras or they need to get their stuff together. What happened to all the bras from the duplicate orders?

Anonymous said...

i looked at the upload (canadian) around 6:30, ftbw bra's were sold out. style doesn't work for me but i did have a look after the excitement:) out of curiosity, i looked at ebay and there are already some for sale. i just get disgusted at the ebay bs when people post that they missed out.

Anonymous said...

Did anyone notice that the free bras are 48$ on line and at store they were 42$? The purple one was sold out when I hit checkout but I did get an email about black one. I did want the purple so I will be checking with my store tomorrow.

Anonymous said...

Hmmm, kinda glad I didn't get on upload until 10 minutes after, even thought I was trying to be on it this time! I would have gotten a FTBW, but both colors I like were sold out in 4 by then. I'm not devastated because I have antidote from last time and was really hoping for solid Bumble Berry...missed that color in the regular FTB. The darker purple of the front part of the one on upload isn't really my thing...good luck getting them for those that want them!

Hate it for all that had upload drama...the one time I tried to order right away at an upload and got stuck, I ended up with charged twice, two orders shipped then one cancelled after shipping? Or turned around? It was a pain and confusing at the time...haven't risked it since and was willing to tonight, but I didn't even get there in time!

I'm hoping a nice rulu long sleeve or 1/2 zip will come out in solid fuel green...pique or heathered, I don't really mind which, but I don't like the contrasting fabrics quite as much. Lulu usually has tons I love in winter months, so I am good to hold out and save for the moment!

Anonymous said...

I am left wondering… what the hell kind of business model is this?

Anonymous said...

Purchased the black FTBW at upload and had zero trouble, received confirmation by 4:20. Called the GEC because from what understood the bra was priced at $42 in store and online it was $48. Was bored and went back to buy the toothpaste one and got the message about my info not being there...whateves. Called the GEC again and they said it seems as though everyone in the world wants a FTBW and that their system is down. Had them issue a refund for my second purchase because I didn't really want it...blah blah time is more important than money Lulu...give it back

Anonymous said...

I really like to color of the turn around tights. I've never run in rulu bottoms before, do they show sweat?

I'm also looking for an angel to help me get the Run: Insulator pullover. I'd be happy to angel a US item back. Email jl.erle@ gmail.com :)

Chezhire71 said...

Processing hell here, too!
Got 2 FTBW bras, but it took 4 checkout attempts & 4 separate Paypal authorizations to get one order for them through.
Can't wait to get my new ones!!!

Anonymous said...

....Did Canada even get the FTBW? No sign of them (yet..or did I completely miss them?) I also didn't get an email (yet?)...so confused..

Showoff Shop said...

I feel your pain!! I order what I thought was one singlet and it somehow ended up being 3! Super frustrated, I emailed lulu and they told me they could not take my return because it was on sale! I hate that I love lulu so much- I wish their website and customer service was as good as their clothes! SO ANNOYED!!!

Laura said...

Very excited for my heathered green teal scuba! Lulu hasn't done much in green/teal recently, and I'm so glad I was able to pick one of these up! Glad I didn't jump the gun and get a heathered earl grey last week!

Anonymous said...

I guess I am the only person on the planet that didn't want one of the new FTBW bras! All I ordered was black grape marled scuba. I can't wait to get it!

Anonymous said...

I can angel a FTBW. I have several stores near me. Email lululemonlove at outlook dot com

LuluAddict said...

@ anon 7:38 pm - A lot of the FTBW bras in the stores marked as $42 have been re-stickered (where they put a little sticker over the old price with a new price) up to $48. They also ring up at the register as $48. If you find one still marked as $42 you are lucky.

Meg said...

My checkout (1 scuba hoodie, Canadian side) was smooth, but can we talk about the "Final Sale" of bras suddenly? I ordered an energy bra a few weeks ago and was surprised! I thought bra returns were free as they want u to get the right fit? LuluAddict, do you know when/why they changed this?

Anonymous said...

@Anon 7:56pm, I just sent you an email!

lulu said...

Maybe Lulu should consult with Amazon.com, their website is the bomb and you never hear of any issues, even on Cyber Monday!!!

Anonymous said...

Purchased a FTBW in store yesterday for $42. Went back for a second this morning and they were changed to $48. I showed them my receipt and they adjusted the price for me. Guess I'm lucky ;)

LuluAddict said...

@Meg - they aren't final sale. The text underneath says the returns are free for bras since it's important to get the right fit. That is a checkout glitch.

"Getting a bra with the right support is important. If you don't love the fit, send it back - returns are on us."

Anonymous said...

@8:08, I'm not seeing your email, can you resend?

ellerlashanda said...

Yeah, I got my FTBW bra for $42 last night. They were getting the white stickers ready to place over them!

Anonymous said...

seriously, some of you guys sound like such babies! w/ attitude like this you shouldn't be wearing lulu...try lorna jane or something tackier to match your tacky attitude. it's a freakin' bra. i mean i got mine...and maybe more than one - who knows but i know i can return or sell on ebay so i'm not stressing.
and btw, ever think maybe the problem w/ the website is that too many people wanted this bra? b/c that's what i think.

AmyT said...

Holy hell! What a nightmare. My plan was to order one Healthy Heart pullover and magically ended up with FIVE, yes FIVE, orders. What a joke. Get your shit together lulu! I have $450 pending in my checking account!!! For one shirt.

Anonymous said...

@Anon 7:56pm, I sent it to lululemonlove@outlook.com

is this the right way to write your address?

Lindsey Brodsky said...

Anon @7:50. I didn't get a FTBW bra as I already know it doesn't work for a slim 34D.... Or even close! The FTB bras are WAY too small for me in every size! :-)

Got the Healthy Heart pullover in pique (will return the run shirt as I have too many similar), torque tank, long and short jacket in bark, and bundle up scarf in the check!

The Facetious Librarian said...

As of 6:12am Central time it appears many of the FTBW bras have been restocked? (Or glitches have been fixed?) Most colors/sizes are available.

Emily said...

Did I somehow miss the fuel green coco pique wonder under pant or was that just Canada?

Anonymous said...

Other than the purple, there were still plenty of FTBWs in most sizes this AM. (I told myself I would NOT buy one since I have two from the last round, and they JUST fit me in size 10... I knew if the reports of this run being slightly smaller were the case, I wouldn't be able to wear a 10.) Expensive evening for me even without the FTBW - scarf, two tanks, and the Radiant long sleeve, all in purple (I'm a total sucker for anything purple - thank goodness US didn't get that Wrap It sweater or the purple rolldowns, or I'd have bought those too, and it would have been an even more expensive evening!). Can't wait to get the Radiant - I bought this originally in Bordeaux, but when it arrived, it looked more brown than red to me, so I sent it back (loved the fit and look, though). Glad the purple version arrived.

Anonymous said...

I woke up this morning to an email that my order for one black FTBW bra went through. Saw the email on my phone but funny enough when I started my laptop it still showed the processing wheel.

This may sound crazy but does anyone think this wackiness with the LLL website is done purposefully to enhance the craziness? There's a business model for you.

Alejandra S said...

Ladies, at 8:00 EST I was able to order one black and one grape FTBW in size 6. Hopefully my order goes through; I used PayPal and got an immediate confirmation (my confirmation last night took a while). I'd keep checking the site if you still have your heart set on one!

Anonymous said...

I bought a FTBW in store on Monday and after reading these comments, I looked at my receipt and I was charged 48$ even though the bra is marked 42$. So annoying...

Anonymous said...

I seriously think this is my last order with this lousy company. I had 2 orders mistakenly placed last night and now they aren't even able to cancel the order?? In-sane. They just said "oh, we'll pay for you to ship it back" Thanks, that is not helpful. It wouldn't be so bad if it didn't take almost an ENTIRE MONTH for them to process a return! Every other catalog company can process a return in 4 days but Lulu can't. I'm tired of this, I have an extensive wardrobe and that will have to do. I will not fund this garbage anymore. Lousy, stinking company!

Anonymous said...

I don't know if the FTBW was showing as sold out last night (I didn't even check as I assumed it would be and I wasn't online at the upload time), but this morning (at around 7 am EDT) there were still multiple sizes showing in all but the grape/berry color (which only had size 2 showing as available). I ended up ordering two (black and rocky/toothpaste) in different sizes since I'm not sure how they fit. I did get order confirmations right away, but we'll see if they ship! I just checked again around 9 am EDT and I don't see the FTBW at all.

LuluAddict said...

@ anon 9:24 pm - do you work for lululemon's IT team by any chance? ;-) Lululemon continually has problems with the website crashing under heavy (? we assume) loads. I think that is why there is so much frustration being expressed - because it happens so often.

Anonymous said...

What is so special about the FTBW bras? They look cute but many of the photos show spillover between the back straps. It would look ripply underneath a top.

Anonymous said...

Were the coco pique wunder unders on the US side as well? Not sure if I missed it... Thanks in advance!

Anonymous said...

7:50 I am the same as you in regards to the FTBW I don't understand the hype, the fit of all the free to be are just not designed for busty or seriously active sports. They look good on smaller busts.
The reason why the site keeps crapping out is because a ton of people all over the world are trying to acccess it using many different browsers,and devices at the same time. If lulu is going to keep these uploads up, they will need to upgrade to many servers, which is probably very costly. I don't have the patience to sit around waiting for an upload so I can click and get frustrated.


M

Anonymous said...

no i don't work for lulu IT :) but i think people need a little perspective ... i mean aren't y'all supposed to be practicing yoga in these clothes??? reading these comments, people sound more like MMA is their sport of choice. yes i know lulu has issues. it's a small and fast growing company. it's not a lousy company. forever21 is a lousy company with lousy business practices and lousy clothes. the lulu stores have a lot of ftbw bras for those who can't get one...
let's remember, this is all in pursuit of vanity it seems and really not the end of the world.

Anonymous said...

*sigh* My order for the FTBW bra is a bust. I placed it right after upload, Paypal was charged but never received confirmation from Lulu. After almost an hour with their on-line help (most of it spent waiting) the educator said my order didnt' go through, I need to wait up to 5 days for reverse the charges on Paypal, and I had to press her for any sort of an apology. Man.

Erica said...

Such bullsh!t!!! Upload didn't even show up for me until like 4:40. It was ridiculous. I was at work while my s/o was at home and he was refreshing just as much as I was. Once I saw the items go up, I put the bras in my cart in this order: black, rocky road, then ATTEMPTED to put the bumble berry one and it was already sold out. Within seconds of viewing the upload, they were all gone.

My s/o was venting that he hasn't felt this stressed out purchasing something online since ordering Jordans years ago... And I quote, "I'm sitting over here, opening my bank account to you, asking you to take my f*cking money, and you don't want it? What kind of business is this?!?! I'm willingly throwing my money at you but you just don't want it!

He managed to snag the black and toothpaste ones for me though. And we might get 4 orders because he tried that many times...

shannon o'malley said...

So other people have mysterious double-ordering of items too?? I thought it was just me and a glitch on my phone. If I leave something sitting in my cart and go back to it later, it will have doubled or tripled or more. I occasionally find it amusing because it will have like 16 pairs of skinny wills or something in my cart. I have to be really careful or I'll end up with multiple However, I somehow ended up with 4 berry fleece vinyasas from the warehouse sale. Not too happy!

Deezee007 said...

Nothing for me on this upload as I was only interested in the coco pique bahtki jacket. BUT due to the fact that it is $128 as opposed to $108 because it is a pattern, I might refrain.

In other news, finally scored a coco pique vinyasa!!! Wahooo!!!

Chezhire71 said...

Order & Shipping Update:
I got a confirmation order email from Lulu last night for my 2 FTBW.
(I also had to process my order 4 times though, so have *extra* pending charges x3, ugh!)
As of today at 1pm CST, my 2 FTBW have shipped out from the Ohhio warehouse and are set to arrive Friday.

Anonymous said...

I think anon 9:17am just wants to irritate and get reaction from people - posing like someone who got FTBWB without any issues and trying to make people irritated when they express their frustration here.

Anonymous said...

@Anon @7:50, I disagree with what a previous poster named "Lindsey Brodsky" re: the fit of the FTBW for us gals blessed with D+ cups or larger!

This is a FABULOUS bra for us D+ girls, and I'd suggest you try it!

Even the two most recent reviews on the Lululemon website are from 2 ladies with D+ cups (posted to the LLL site on Oct 15 & 14, from reviewers LISAYYZ and REYBABE,) are VERY positive.

Love mine, and they fit me TTS, in that I wear the same size in this bra as in every other LLL bra I own.

Good luck & go shopping for FTBW!

Anonymous said...

To the oh-so-obvious "educator" or someone who works directly for Lulu front offices who posted above that we need to chill out...
I'm not happy because I have an extra $400+ charge made to my credit card that for some "unknown reason," Lulu can't refund immediately. I'm told I have to wait until I get the order and then wait another 3 weeks for them to issue a refund. Explain how that is ok, from a business perspective? I was always of the belief that the customer was always right but I guess Lulu does not give a damn. Don't need you to lecture or scold us because we want to share our experiences here on this blog.

Anonymous said...

I got my shipment confirmation today. And it was one bra short ... but honestly, I do not care, as it was not my size. I was just clicking buttons in a frenzy and ended up with a few extra bras. Honestly, I will either list them on the FB exchange, sell them on eBay or gift them. As much stress as I had to go through to get them, it really isn't anyone's business what I do with them and I make a few extra coins in the process ... AWESOME! That's for the pain and suffering. I would never go and buy out every size to sell.

I am a bit sad that they are coming from the Ohio warehouse, as I am used to getting my orders next day from the Washington warehouse. Oh well. I guess my other FTBWs will have to do.

Holly Jacobsen said...

I would love to get one of those FTBW bras- but I had to work last night so oh well. Evenutally I suppose- I'm in no rush. I did go to my spa that sells some lululemon pieces and picked up a new scuba hoodie. This is my third one from this season! (yikes!) They are all that I wear for the fall/winter though- which lasts forever in MT so I can justify it. I get compliments every time I wear them. I'll have to stop spending so much so that I have some money for Christmas presents and for traveling!

Anonymous said...

Finally got my shipping confirmation for the grape ftbw. It has never taken this long, so I figured it was cancelled. For reference, my email confirmation was sent at 7:41 PM EST yesterday.

As for the negative nancy anon, it is easy to judge people when you actually purchased the bras and were able to obtain them. Not everyone had that luxury. Many don't live close to a store and I know my local store sold out within hours. I use these running and as a small chested girl it is hard to find a sports bra that works. I don't blame people for being upset not being able to purchase because of computer issues. Yes it is just a bra, but for me it is the only bra that I found in years that is the most comfortable.

Anonymous said...

Heard any rumors about if/when they will restock? Ladies, I logged within an HOUR of the upload and they were all sold out. I then went to all three of my local stores and all they had was just a few left in the smallest of sizes. Has it always been this difficult to get your hands on one?

Anonymous said...

I was able to order two FTWB last night, in the tonka stripe and rocky road. I just received an e-mail from Lulu that not all items were able to be shipped. The rocky road bra was somehow out of stock even though I placed my order within 15 minutes of the upload :(

Anonymous said...

Oh shannon o'malley. Any chance chance you want to Angel one of your Fleece Vinyasa?

Anonymous said...

I can wear the FTB bras, but I would have to go up in size for the FTBW bras, because of how that bra fits on my broad shoulders and back. Unfortunately, I wear a size 10 in Lulu bras, and the FTBW does not come in size 12. It is a nice bra, but it does not worth the epic battle and frustration with Lulu's cyberspace IMO. I learned in my 15 years of buying Lulu that there will always be another cute design, colour or pattern, and they get repeated for the successful ones. It is just a matter of biding your time and slowly building up your Lulu wardrobe. I feel sorry for a few things I didn't get, but I got others, and it all evens out over the years...

Anonymous said...

US did get the purple cotton roll downs if that's what you're referring to. Wish they didn't take down sold out items and just marked them sold out.

L. Eller said...

@9:17AM "yes i know lulu has issues. it's a small and fast growing company. it's not a lousy company. forever21 is a lousy company with lousy business practices and lousy clothes. the lulu stores have a lot of ftbw bras for those who can't get one... "

Your comment was a hot mess! Let me unpack it for you. So many erroneous or unsubstantiated comments!

First off, lululemon is not a "small company" (I will give you growing ... see below). This may have been true in 2002, but not now. They sold over a BILLION dollars last year and have already exceeded their 2013 revenue this year with the Christmas season to come. They have stores all over the world. That is not a small business definition to me. maihttp://www.marketwatch.com/investing/stock/lulu/financials

Secondly, hmm ... I don't shop at Forever 21, but for someone to slam a store like that while preceding their statement with lululemon is a small company gives me cause to question their credibility. The times I have been in Forever 21 customer service has been great. F21 and H&M have also grown over the past few years ... that is definitely not a talltale sign of a "lousy company" with "lousy business practices."

Also, if you have read luluaddict, heylululemon and their facebook page ... people are talking about the shortage of bras in their stores. I went to the store on Monday night and they only had a few in each size. I doubt that stores are overflowing with the FTBW, especially the day after the Upload from Hell.

And what business is it of yours what we practice? If people want to get upset about something they wanted but not being able to get it ... what is your concern? Your condescending attitude also just turned me off from your post ... and I WAS able to get my bras! #girlbye!

Anonymous said...

LOL right?!? I thought I saw a string of, "no thanks" when LLA posted pics!

Anonymous said...

Craziness - I placed my order MINUTES after the upload time, received my confirmation at 6:19 (I'm in Central Time Zone) and today I receive my shipping notice - one bra is no longer available - the black one!
I am happy that I am getting one, but seriously, LLL's fulfillment systems are just awful.

Anonymous said...

i'm not an educator nor do i work for lululemon. i had problems too - but since it said processing i just left it going while i went out for the evening and about 30min later i had the confirm. anyway, it sure seems like all kinds of people were dying for this bra and so of course the website was going to be under strain and of course some weren't going to get it.
anyway, if i find some bras at my local store maybe i will sell some to you all at cost but jeez stop being so greedy and grumpy! i have lululemon coming out of my ears, not to mention drawers... it's not going to change my life if i don't have a ftwb. i'm starting to think it's kinda trashy looking anyway. i think i like the regular FTB better.

Anonymous said...

@ Anon 9:24 pm. I think I speak for most of the readers of this blog when I say that we are not babies, just normal everyday people who happen to love Lululemon. Some of us are more obsessed than others, but most of us share a common appreciation for the brand or else we wouldn't be reading this blog. In fact, my whole reason for coming to this site is to read and participate in shamelessly shallow obsessing over Lululemon. Nowhere else in my life would I attempt to do that, but the name of this website is Lululemonaddict.com, so it shouldn't come as a big shock Anon@9:24, that there are a lot of first world problems being vented here. If it bothers you, then feel free to express that (if LLA approves), but don't for a minute expect us to refrain from our shallow obsessing, as that is why we (most of us anyway) are here to begin with!

Kelly Liang said...

They were reuploaded this morning around 6:12 central time

kierstin elia said...

Anyone care to angel a size 4 tonka stripe to the US? My email is kierstin.elia@gmail.com

Chezhire71 said...

@4:11 pm, well stated. This is a Lulu ADDICT blog, not CNN or Fox News, for crying out loud.
If the gals here want to vent, let the gals vent.

Anonymous said...

"L. Eller "
You call my tone condescending but then say my comment is a "hot mess" and tell me you're going to "unpack" it for me ... your post feels patronizing and not unlike a personal attack, as ironic as that seems. You also accuse my post of being "erroneous" but oddly enough, you chose to use "talltale" which is not *the* word, nor even *a* word.

Anyway, I'm not going to write any more "responses" - I don't want to upset the woman who edits this blog and I also find debating those unable to recognize hypocrisy while standing on their proverbial soapboxes to be mind-numbing.

Chezhire71 said...

Oh, and BTW, I spoke to the GEs at my several LA stores who said they DO NOT expect to receive the Black Grape/Bumble Berry FTBW.
I just bought it elsewhere online and *gladly* paid a total of $75 + $15 shipping from Canada for my size in this bra.
I wanted it, I'd have preferred to order direct from LLL but missed it in first few seconds when I did get the other 2 color combos, and now I'm going to have it. I didn't spend but $37 extra for it vs. it's price + the tax I'd have paid ordering from LLL direct.
Happy x3 FTBW bra gal now!

Anonymous said...

I've been one of the lucky few who have never experienced a problem actually ordering from lulu. Put the black FTBW in my cart, ONLY my size was left. Confirmed order and got that dreaded spinning wheel for over 10 minutes!! I didn't refresh or keep clicking because I didn't want multiple charges. Well it just stopped and went back to the shopping cart as if I never confirmed. And when I went back to the page it was all sold out! I was SOOOO frustrated! Checked for any kind of confirmation and nothing. Well low and behold this morning there was a confirmation and a shipping notice! Yessss! So excited :-) phew!

Anonymous said...

I'm going to have 2 FTBW in black size 6 and an anytime dress in inkwell size 6 that were from extra orders going through. They have shipped but won't be here until Tuesday, but if anyone is interested before I return them, I can sell them for retail+shipping and paypal fees (no tax on clothing in PA!). Email me at zachorh at gmail.com

Anonymous said...

You know what's sad? I had zero interest in the FTBW bras. ZERO. But all of the hullabaloo Tuesday evening on the blogs combined with noticing all of the colors/sizes were available early Wednesday morning led to my impulse to buy two of the bras, including the ever-so-sought-after purple/bumble berry! (Got my shipping confirmation this afternoon.) I don't even WANT the stinkin' bras! And *I* got them even though tons of people who really *wanted* them tried and failed Tuesday evening to acquire them. Don't take this post the wrong way...I am not trying to brag that I got them (I will be returning them and am annoyed I felt the impulse to buy them when I saw they were available)...simply pointing out huge flaws in the system and how easy it is to get caught up in all this hype.

Also, I do believe a large part of the problem is due to all of the people constantly clicking refresh, trying multiple browsers, or trying to re-order when you should simply just let the "spinning wheel of death" spin for as long as it takes. I don't think it's a spinning wheel of death, but a spinning wheel of patience where patience is rewarded with a single order confirmation!

Anonymous said...

Yeah, me too, may end up having one more size 6 black free to be here, so if you want to contact me through tinawhite300 at gmail, it's price plus tax plus shipping.

Anonymous said...

@ 9:24/5:14 etc. You're a plant and an immature fool. You make your comments to rile people up, take your holier than though stance, and then get upset if someone patronizes you, lol! Feeling so free to dish it out but cannot take it. No one MADE you read the comments or MADE you visit LLA's blog.

Anonymous said...

If you're spilling out of the FTB or FTBW bra, and you're in my yoga class, I have to avert my eyes. It's not sexy, it's indecent - yes I said it. And yes I have seen it, and even a boob pop right out in class. That ain't cool. The bra is cute. It is not for everyone.

The LLL main banner right now has:

First comes yoga. Then comes cozy.

It should say:

First comes upload. Then IT ineptness. Then comes crazy.

LuluAddict said...

@ anon 7:36 pm - lol - totally the crazy. I've owned a FTBW in the past - the silver/pink one - but sold it since it wasn't much support. I gave into the hype last night, too, and ordered the purple one.

Jiji said...

Update on my previous comment: My paypal confirmation "order" did not go through. LLL cannot find my order for the FTBW bra and I'm left with nothing and wasted time. The GEC person told me that a lot of the transactions made via mobile devices have issues with payment thus the faulty order.

Can anyone angel me a FTBW bra in size 8 (rocky road print and purple one each)? teajcrew at gmail

TIA!

Anonymous said...

wow this thread is on fire :-)
11:34 I am a 34D+ natural and I tried both the free to be and the free to be wild and I looked obscene in the bra I normally wear a 6 in the energy and tried both the 6 and the 8, and there is no way like 7:36 stated, that I could possibly leave my bedroom wearing that bra. Some ladies do like to show cleavage though.
I still don't get the hype.

M

Anonymous said...

The ftbw fit me nicely and I'm a 34 D not sure if you consider that busty? I can't wear a ftb tho not enough support. I do have s tiny bit of back fat but there is no rippling or digging in! I am in good shape tho.

Anonymous said...

Did anyone else who ordered the FTBW online receive a partial refund from Lulu? Was lucky enough to get two of them and they essentially refunded me so that the bras would be $42 + tax. Nice surprise!

LuluAddict said...

I didn't get a refund yet. Did you receive an email about it? I sent the GEC and email yesterday.

Anonymous said...

I received an email from PayPal that Lulu had initiated the partial refund. Money should be in my account Monday or Tuesday.