Just wanted to let you all know that the author of the letter I posted yesterday received a phone call today about her letter. Here is her account of the conversation:
I just got a personal phone call from the Product Development TEAM at lululemon. With a personal apology for the issues of the last several months - several times over. AND, the commitment that we will see a corporate communication posted to all guests in the next few days acknowledging the quality issues that they have been experiencing with apologies to guests and a commitment to resolving them.
I find this encouraging. I'm looking forward to hearing what lulu has to say.
Also, for what it is worth, I've asked around and the Ivivva products are not having the same quality issues. In fact the same person who wrote the letter has two young daughters who bought Flash and Paris Pink items from Ivivva and experienced no bleeding.